Version 1.0, 3 March 2015
Art Money Pty Ltd
ABN 65 168 905 388
Australian Credit License 470221
Level 1, 30-34 Wilson Street
Newtown, NSW 2042
Tel 1300 31 66 11
Fax 02 9550 1048
Art Money Pty Ltd is a credit provider of loans to customers who wish to purchase art from participating galleries.
In this Credit Guide, the words “we”, “our” and “us” refers to Art Money Pty Ltd.
This Credit Guide provides important information about us and how we provide credit assistance to you in relation to your art purchase loan.
We act as a credit provider for the loans to customers. As credit provider, our functions include:
We do not impose fees or charges on you when we provide credit assistance and other services.
We are required by law to inform you of any commissions that we are likely to receive, in relation to credit assistance we provide to you. We do not receive any commission in relation to your loan.
We do not pay commissions to third parties for the introduction of your loan to us. We have no volume bonus arrangement in place.
We believe that it is essential for our customers to be able to identify and deal with a company who has the ability, authority and proper training to hear and respond appropriately to any complaints or disputes.
Complaints can be lodged by contacting our Complaints Officer, Helen Lalas on:
Telephone: 1300 31 66 11
Email: [email protected]
Post: Complaints Officer, Art Money, PO Box 767, Newtown NSW 2042
If you are not satisfied with the outcome of your complaint, you can contact our external dispute resolution provider Credit & Investments Ombudsman for an independent review on:
Credit and Investments Ombudsman Ltd
PO Box A252
South Sydney NSW 1235
Telephone: 1800 138 422
The external dispute resolution process is free of charge.